Considering Joining Charlotte AMA, Read What Leslie Gillock Has to Say

I first became acquainted with the Charlotte AMA last Spring when I was asked to speak about Brand Positioning at one of the meetings. I met so many interesting and talented marketing professionals from a wide range of businesses that night, I decided then and there I would come back to better understand this organization - and to meet more people. After attending several more meetings,

I realized that I was becoming a regular, and I was getting value from the relationships I was developing with other members and the information I was receiving at the meetings. It was time to join.

Has it been worth it? Absolutely, for 3 reasons:

Professional Development: I am a firm believer in continuous learning. Every month CAMA provides the opportunity to learn from experts about everything from social media to innovation and to be inspired by seeing how other brands and companies - outside of my own - approach the positioning, targeting and marketing of their brands, and how they adapt to changing market conditions.

Networking: I am also a believer in getting out of my own "backyard". We all have strong networks within our own companies and industries in which we interact. The opportunity to interact with other marketing professionals from a diverse range of companies, backgrounds, disciplines and experience can be enlightening and thought provoking.

Information Access: In addition to the above, the minute you become a member you gain access to the Resource Library on MarketingPower.com: a source of publications, white papers, research, best practices and articles that I have found useful in my work time and time again.

And now it's your turn. I'm a newly recruited member of the CAMA Membership Committee - so join today and make me look good!

How to be a great client

As a client, your job isn’t to be innovative. Your job is to foster innovation. Big difference.

Fostering innovation is a discipline, a profession in fact. It involves making difficult choices and causing important things to get shipped out the door. Here are a few thoughts to get you started.

• Before engaging with the innovator, foster discipline among yourself and your team. Be honest about what success looks like and what your resources actually are.
• If you can't write down clear ground rules about which rules are firm and which can be broken on the path to a creative solution, how can you expect the innovator to figure it out?
• Simplify the problem relentlessly, and be prepared to accept an elegant solution that satisfies the simplest problem you can describe.
• After you write down the ground rules, revise them to eliminate constraints that are only on the list because they've always been on the list.
• Hire the right person. Don't ask a mason to paint your house. Part of your job is to find someone who is already in the sweet spot you're looking for, or someone who is eager and able to get there.
• Demand thrashing early in the process. Force innovations and decisions to be made near the beginning of the project, not in a crazy charrette at the end.
• Be honest about resources. While false resource constraints may help you once or twice, the people you're working with demand your respect, which includes telling them the truth.
• Pay as much as you need to solve the problem, which might be more than you want to. If you pay less than that, you'll end up wasting all your money. Why would a great innovator work cheap?
• Cede all issues of irrelevant personal taste to the innovator. I don't care if you hate the curves on the new logo. Just because you write the check doesn't mean your personal aesthetic sense is relevant.
• Run interference. While innovation sometimes never arrives, more often it's there but someone in your office killed it.
• Raise the bar. Over and over again, raise the bar. Impossible a week ago is not good enough. You want stuff that is impossible today, because as they say at Yoyodyne, the future begins tomorrow.
• When you find a faux innovator, run. Don't stick with someone who doesn't deserve the hard work you're doing to clear a path.
• Celebrate the innovator. Sure, you deserve a ton of credit. But you'll attract more innovators and do even better work next time if innovators understand how much they benefit from working with you.

This blog was reposted from Seth Godin's blog http://sethgodin.typepad.com/. Stay tuned for a CAMA podcast interview with Seth in 2010